The Deconstruction of a Failing Startup

Found|Read Carleen Hawn | Friday, December 7, 2007 | 8:30 AM PT | 0 comments

Editor’s Note: Once in a while you see a stranger experience something you’re afraid of experiencing yourself. Like failure. In such moments most of us chant a tired mantra: “There but for the grace of God…” I have a more practically-minded friend who says, out loud to herself for greater impact, “Thanks for doing the research.” She means it. This morning a friend of Found|READ directed us to Phil Chrun’s very candid and revealing post about his foundering startup. It’s good research for all of us. We’ve highlight Phil’s lessons-learned, but you should read the whole thing.

My carpool

My name is Philippe and I’m the co-founder and CEO of My Carpool Station International Corp. I believe it’s time to share the story of our struggling start-up with the blogosphere. You see, things are not going as planed. I’m not a millionaire lounging in my umpteenth apartment, downtown Bangkok. I’m not mingling with fellow captains of industry, preparing to launch my own venture fund on the side. Instead, I am quietly distancing myself from my pet project, my baby which I poured my heart and soul and mind into. Why would I do such a thing to something I hold (or held) so dear?


No more money (and none coming in).

Philippe’s Startup-Deconstruction:

  1. Our market research was not convincing.
  2. We did not find the perfect product/market fit.
  3. Marketing to early adopters is easier than selling to big organizations.
  4. We were missing key business relationships with partners.
  5. Core team … lead by an extremely driven, although inexperienced, non-tech-savvy CEO.
  6. [But] the competitive environment was, and still is, manageable.

So what now? Does Phil give in? No! With admirable enthusiasm, his post concludes:

We’ll probably throw up a new landing page and re-brand ourselves while we try to figure things out. (Go Phil!) We’re currently facing the classic chicken-and-egg problem. What comes first: the financial and technical resources or the product and market traction? We score low on both at this stage, even though we’ve got an Alpha product stimulating demand, a decent amount of industry knowledge stored on our BaseCamp account, and local buzz. With resources, we could figure out exactly what our big customers want in a Beta product and are willing to pay for. With resources, we could launch an ad-supported Facebook app and OpenSocial app to generate buzz and learn about end-user habits. We’re always recruiting, even though we only offered stock-based compensation. If you’re extremely resourceful, note that the CEO post… is also open.

Read Phil’s whole post here. Found|Read wishes Indefatigable Phil much luck in his continued pursuit of success, with My Carpool, or whatever comes next.

3 comments so far

December 7th, 2007
9:37 AM PT
Jay Parkhill said:

In the book Founders at Work Max Levchin and James Hong make almost the same point.

Max tells a long-ish story about how one’s attitude can swing wildly even though nothing in the business has changed at all. James says it more simply: starting a business means feeling like you are bipolar.

It sounds like Phil’s post was written on a downswing, which is too bad. It is important to face up to the business’s problems and it is valuable to other entrepreneurs to understand that everyone goes through the same swings, but don’t dwell on the negatives. Acknowledge them, work to fix them, then let go of the angst. It’ll pass.

December 7th, 2007
1:58 PM PT
Hasan said:

this is an excellent post, it takes some guts to reveal the real hardships behind starting a start-up.
side not: First paragraph – foundering – should be floundering?

December 10th, 2007
12:33 AM PT
Abe Gerome said:

Very interesting post! It’s good to know those things and it’s important to learn that people like you don’t give up. I have a small start up of my own and I’m trying to do everything right. I’m saving every penny on management, for example, using Wrike (link) , which helps me greatly for just $5 a month. I really hope that everything will be great with my business.
Thanks again for the post!

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